Manager & Leader Development
Develop empathetic leaders that impact employee well-being AND business results
When leaders lack key skills, your organization suffers
Many employees leave jobs because of their Manager
In many employee surveys and attrition research, such as a recent paper from McKinsey, managers are consistently listed as a top reason for employee turnover. A study of US workers revealed that 50% of respondents said they quit a job because of a manager sometime in their career (Gallup State of Manager). In this competitive talent landscape, to keep your top performers, managers and leaders need to use empathetic practices to motivate employees, build a positive team culture, and work through ambiguous situations together transparently.
Managers account for 70% of the variance in employee engagement scores
A recent study by Gallup, covering 2.5 million manager-led teams, found that only 30% of US workers were engaged, and that 70% of that variance could be attributed to managers. This disengagement has a real cost to the business, with Gallup estimating a loss of productivity/effectiveness of over $300 billion annually in the US. Good managers not only need to keep employees from quitting, they need to ensure they align individual career goals with the team’s objectives to accomplish both with high engagement.
Leadership Workshops
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Emotional Intelligence For Managers
Length: 120 minutes
Format: In person or virtual, facilitator-led workshop
Recommended Capacity: 5 - 20 individuals
Outcomes:
Enhance ability to build trust and rapport with team members through empathetic leadership and improved communication
Obtain practical tools and strategies for documenting work preferences, conducting effective 1:1s, and fostering a collaborative and supportive team environment
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Giving & Receiving Feedback
Length: 90 minutes
Format: In person or virtual, facilitator-led workshop
Recommended Capacity: 5 - 20 individuals
Outcomes:
Identify when and how to deliver feedback effectively to manage performance
Learn practical templates for structuring feedback that reduces defensiveness and leads to open conversation
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Full Cycle Performance Management
Length: 120 minutes
Format: In person or virtual, facilitator-led workshop
Recommended Capacity: 5 - 20 individuals
Outcomes:
Learn models for managing the various facets of employee performance that will help drive productivity and impact
Improve expectation-setting and alignment between individual, team, and organizational goals
Obtain tips to support employees in their career development
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Custom Topic
Work directly with Nicole Ennen to create a customized workshop or training program for your organization based on your specific needs.
Past client examples include:
- Hiring Manager & Interviewer Training
- Managing through Ambiguity
- Unbiasing and Inclusion
- Communication
- & More
Manager Onboarding Program
Start your managers off on the right foot with a foundational program to build their leadership skills upon promotion or hire. The following manager onboarding program can be implemented as is, or can be customized to your organization.
Length: 4 Week Program, 6 total hours of live instruction, 6 hours of additional discussions/activities
Format: In person or virtual, facilitator-led; The series will take place over a 4 week period and includes 4 live virtual 90 minute workshops, a Hogan Leadership Assessment and 60 minutes of 1:1 coaching per attendee, cohort collaboration/support, and activities/templates to bring the concepts to life in the manager’s day to day work.
Recommended Capacity: 5 - 20 individuals
Attendee Profile: New Managers (newly promoted or within the first 3 years in their leadership role)
Outcomes:
Grow emotional intelligence and learn how to build trust and rapport with your direct reports
Discover and document your personal leadership style, including communication preferences, risk areas, and more
Understand how to develop effective teams through setting a clear vision, objectives and building out 6-12 month objectives
Grow skills in setting performance expectations and managing performance throughout the year
Develop skills around giving and receiving feedback effectively to drive performance
Don’t have enough managers for a full onboarding program?
Have them join my public Leadership Accelerator Program that overviews the same objectives with new and mid-level managers across various small and medium-sized businesses.
Next Cohort starting July 14th.
Individual Leadership Coaching
Nicole Ennen is a certified coach in Hogan Leadership Assessments, one of the most widely used and respected assessments for developing managers and leaders.
No assessment can tell you who you are, only you know that. These types of tools can help us strengthen our foundation of self understanding, particularly when we may be stuck or in a transition period.
Available for individual clients or for leaders within your organization
The Process:
Book a free intro consultation (30 minutes)
Take the Hogan Leadership Assessment (about 45 minutes)
Schedule a 75 minute debrief session to overview assessment results
Schedule a 60 minute planning session to finalize areas of focus and create a plan for development
Option to add-on additional coaching sessions
“I am incredibly grateful for the work that Nicole did with the managers in my department. She created a safe space for people to ask questions, developed rubrics for performance management tasks, and helped us document our best practices.”
— Senior Director, Customer Experience Org