Develop more empathetic leaders that impact employee well-being AND business results

Manager & Leader Development

A recent study from Catalyst revealed that when employees perceived their senior leaders as empathetic, they were more innovative, more engaged in their work, and less likely to leave the organization. Employees with empathetic leaders also felt more valued, and those with higher manager and leader empathy, had higher ratings of experiencing inclusion at work.

Org Empathy Consulting can help you embed empathetic leadership behaviors and practices into your managers, leading to long-term success.

Manager Development Solutions

Manager Workshops

  • 3 Hour Session- Virtual or In Person Options

  • Specialized for your organization, can cover topics around building career paths, hiring employees, building effective teams, giving difficult performance feedback, creating an open and trusting team culture, and more - all from the lens of an empathetic leadership style

  • One Session with managers across your organization (max capacity = 40)

Leader Seminars

  • 16 hours of Seminar time

    Option of two 8 hour days -OR- four 4 hour days (consecutive ideal)

    Virtual or in person available

  • Empathetic leader content tailored to your organization’s needs and the groups of leaders that you would like to take through the seminar

    Potential Topics include: Building career paths, hiring employees, promoting effective teams, giving difficult performance feedback, creating an open and trusting team culture, and more

  • 2 day intensive seminar format, knowledge transfer and hands-on application activities

    Max capacity 20 leaders per seminar

Leadership Development Series

  • Multi-month program including time each week for content training, specific activities, breakout groups, and more

    Total Hours for leaders to attend can range from 20-40 over a 4-6 month period based on your needs

    In Person and Virtual options available

  • Empathetic leader content tailored to your organization’s needs and the needs of your managers and leaders

    Potential Topics include: Building career paths, hiring employees, promoting effective teams, giving difficult performance feedback, creating an open and trusting team culture, and more

  • Mix of instruction, hands-on activities, small break-out groups over a 4 -6 month period

    [Example:]

    Week 1: 2 Hour Training on specific content area

    Week 2: Activity to implement content in the office (1-2 hours offline)

    Week 3: 1 hour small Group Discussion and Problem Solving

    Repeat

Want to discuss which option is best for your organization?

When leaders lack empathy, your organization suffers

Many employees leave jobs because of their Manager

In many employee surveys and attrition research, such as a recent paper from McKinsey, managers are consistently listed as a top reason for employee turnover. A study of US workers revealed that 50% of respondents said they quit a job because of a manager sometime in their career (Gallup State of Manager). In this competitive talent landscape, to keep your top performers, managers and leaders need to use empathetic practices to motivate employees, build a positive team culture, and work through ambiguous situations together transparently.

Managers account for 70% of the variance in employee engagement scores

A recent study by Gallup, covering 2.5 million manager-led teams, found that only 30% of US workers were engaged, and that 70% of that variance could be attributed to managers. This disengagement has a real cost to the business, with Gallup estimating a loss of productivity/effectiveness of over $300 billion annually in the US. Good managers not only need to keep employees from quitting, they need to ensure they align individual career goals with the team’s objectives to accomplish both with high engagement.

“I am incredibly grateful for the work that Nicole did with the managers in my department. She created a safe space for people to ask questions, developed rubrics for performance management tasks, and helped us document our best practices.”

— Senior Director, Customer Experience Org